Sources of support
Sources of external support
Free, private and confidential services to discuss any worries or concerns
999 Emergency calls
101 Non-emergency calls
0121 303 1888
Emergency out-of-hours: 0121 675 4806
Forward Thinking Birmingham
0300 300 0099
Pause drop-in service
21 Digbeth, Birmingham
Young Minds Charity
Crisis Messenger Text YM to 85258
Parents Helpline 0808 802 5544
Aston and Nechells Foodbank
07382 13621 (or 0121 359 0801)
Birmingham Central Foodbank
0121 236 2997
Sources of academy support
Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support.
Safeguarding email address
For any concerns around safeguarding please email: firstname.lastname@example.org to share your concern with our safeguarding team.
Please include your contact details to help us assist you.
All students have a username and password.
This message will be sent straight to our safeguarding team.
Students can also send emails to: email@example.com
Specific safeguarding information
There is information and different links for specific safeguarding issues on our academy website under ‘safeguarding our students’
For enquires not relating to safeguarding please contact us on:
Please also note that you can telephone Heartlands Academy on 0121 464 3931.